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All orders ship out in 3-5 business days. (And TTR is a one-woman shop - I'm comin' for you, Amazon! 😉)
Extended production times are likely during the holidays, at least until Nugget and Gryff develop opposable thumbs and really advanced motor skills.
If you need your order by a certain date, email firstname.lastname@example.org before ordering and I'll let you know if it should arrive in time.
US orders are shipped via USPS. It should take 3-5 business days to get from TTR HQ in Detroit to your mailbox.
International shipping can take three weeks or longer. TTR isn't responsible for customs delays, customs fees, VAT, or any of that fun stuff.
TTR isn't responsible for items that are lost or damaged by the postal service.
I'm so sorry! I know how much it sucks to wait for something you ordered and then have the wrong thing show up.
I'll make sure you get what you ordered as soon as humanly possible, at no extra cost to you. Email email@example.com so we can figure it out.
If you're not happy, let's exchange it for something you love. Email me at firstname.lastname@example.org within 14 days of receiving your order to start the process.
You'll pay return shipping to TTR HQ in Detroit. You might want to spring for insurance and tracking, since TTR isn't responsible for items that are lost or damaged by the postal service.
You know the drill: items must be in their original, unworn, unwashed, undamaged condition. Custom orders aren't eligible for exchanges.
TTR doesn't accept returns.
Click here for our Unisex Tee Sizing + Care Guide.
Usually yes! And sometimes it's totally free. Email email@example.com and let's figure it out.
Need help with something else? Email firstname.lastname@example.org